Help CenterIf your order was placed via our online shop, it is unfortunately no longer possible to change it.
In order to achieve fast shipping, we work with automatic processes.
Our tip: As soon as we have shipped your package, you will receive an e-mail to track the shipment. You can enter an alternative delivery address via the link to the parcel service. Please note that this is only possible in the first 24 hours from dispatch and only works in the same postcode area.